Shopee, Lazada and TikTok Payment Reconciliation

Payment Reconciliation

Simplify the cross-checking of your marketplaces’ overcharged shipping fee, late payment and unpaid payment

Have you been paid correctly by marketplaces?

Payout received from the marketplace does not tally?

Not sure how much shipping fee has been charged by the marketplace?

No idea which orders have not been paid by the marketplace?

SiteGiant Payment Reconciliation can help!

Top 8 reasons to use Payment Reconciliation

Wide range of reports for checking payments

Up to 12 reports available for you to easily cross-check your marketplace order paid status, overcharged shipping fee, free shipping fee, success claimed amount, transaction, commission and many more.

No need to manually upload marketplace account statements

SiteGiant uses API to retrieve the payment data from marketplaces. Thus, you can completely remove the need to download and upload the marketplace account statement manually.

Easily check your marketplace’s paid and unpaid orders

By selecting “paid” or “unpaid” option under the Income Status, you will be able to filter orders which have been paid or have not been paid by Lazada, Shopee & TikTok Shop.

Cross-check Free Shipping Fee charges

Are you offering Free Shipping for your Lazada store? You may now conveniently check whether there is any overcharges in shipping fee for your Lazada orders.

Auto-calculate your overcharged shipping fees

It will auto-calculate the difference between Lazada & Shopee-charged shipping fee and customer-paid shipping fee. You’ll no longer have to manually calculate them and can quickly know the amount of overcharged shipping fee.

Export your overcharged statement in CSV file

With just a few clicks, you can easily download the overcharged shipping fee statement in a CSV file and submit it to Lazada & Shopee team to claim for overcharge.

View Lazada successfully claimed amount report

After you have submitted your overcharge claim to the Lazada team, you can check your successfully claimed amount in the Success Claimed Amount Report.

Detailed information on your Shopee commission fee

The commission report will show you the details of the commission fees charged by Shopee. In this way, you will better understand the deductions made by Shopee.